Shipping Policy
Thank you for choosing Tech Rader for your cybersecurity needs. This Shipping Policy explains how Trend Micro Antivirus licenses and other digital products are delivered through our platform.
1. Delivery Method
All Trend Micro products purchased from Tech Rader are delivered digitally via email. No physical shipping or postal delivery is required.
2. Delivery Time
After your order is successfully completed, your digital license key and activation instructions will be emailed to you within:
- 1–3 hours under normal conditions
- Up to 24 hours during verification or technical delays
We prioritize fast, secure, and reliable digital delivery.
3. Order Confirmation Emails
You will receive the following notifications after placing an order:
- Order Confirmation Email — sent instantly after purchase
- Digital Delivery Email — containing your Trend Micro license key & installation guide
4. If You Do Not Receive Your License
If the delivery email does not arrive within 24 hours:
- Check your Spam, Junk, and Promotions folders
- Ensure your email inbox is active and not blocking new messages
If you still cannot find it, contact our support team at: support@techrader.xyz
5. Incorrect Email Address
Tech Rader is not responsible for failed delivery due to an incorrect or misspelled email address provided during checkout. Please verify your details before placing your order.
6. International Delivery
Since all products are digital, international customers receive Trend Micro licenses instantly with:
- No shipping fees
- No customs delays
- No geographical restrictions
7. Support for Delivery Issues
If you experience any difficulties receiving or activating your Trend Micro product, our support team is available to help you quickly and efficiently.
8. Contact Us
For delivery-related questions or assistance, feel free to contact us:
Email: support@techrader.xyz
Address: 3806 Central Plaza, 18 Harbour Road, Hong Kong
Thank you for choosing Tech Rader — your trusted provider of genuine Trend Micro Antivirus solutions.